Shipping and delivery

Every order is prepared here, then shipped within 1 to 3 business days. The rates below are the ones on the site on the date shown at the bottom. The exact amount for your cart always appears before you pay, once you have chosen your country.

At a glance

  • Ships within 1 to 3 business days after your order.
  • Free shipping in France from 35 € (from 20 € for labels only).
  • Several options depending on your country and cart: letter, tracked letter, pick-up point or locker, Colissimo home delivery.
  • Returns accepted within 14 days (see the Returns page).

Delivery times

Delivery times after dispatch, in business days (approximate, depending on the option you choose):

DestinationDelivery time
France2 to 5 days
Belgium, Germany, Spain, Italy, Netherlands, Portugal, Poland, Austria3 to 7 days
Other EU countries, United Kingdom, Switzerland, Norway4 to 8 days
United States, Canada6 to 12 days
Japan, Australia and the rest of Asia-Pacific6 to 14 days
Other countries7 to 15 days

Case rates

Price for one case, using the cheapest option offered (a protected tracked letter for a DS-style case where available, otherwise pick-up point, locker or Colissimo). The rate changes with the number of cases and is recalculated in your cart.

DestinationGame Boy / GBA / DS caseN64 / SNES case
France4,39 €5,09 €
Belgium5,49 €6,09 €
Germany7,29 €7,29 €
Spain7,69 €8,59 €
Italy8,39 €8,89 €
United Kingdom8,49 €18,09 €
Switzerland8,49 €14,49 €
United States40,00 €42,00 €
Canada, Japan, Australia8,49 €33,49 €

Tracked home delivery (Colissimo) costs more: France 10.49 € to 11.69 €, Belgium and Germany around 13 to 14 €. Other countries: calculated in the cart.

Label rates

Labels only, sent as a letter: standard (no tracking number) or tracked, your choice.

DestinationStandard letterTracked letter
France, Monaco1,99 €2,49 €
European Union (outside France)2,99 €3,99 €
United Kingdom, Switzerland, Canada, Japan, Australia3,99 €4,99 €
United States3,50 €depends on the cart

France: flat price, whatever the number of labels. Other EU countries: 0.50 € for each extra label. United Kingdom, Switzerland, Canada, Japan, Australia: flat price. United States: 1 € for each extra label.

Free shipping

  • France: free shipping from 35 € for cases, from 20 € for labels only.
  • Labels only to other countries (except the United States and overseas territories): free shipping from 40 €.
  • Belgium, Germany, Spain, Italy, Netherlands, Portugal, Poland, Austria: from 50 € for cases.
  • Other European countries, Canada, Japan, Australia: from 90 € for cases.
  • No free shipping to the United States or overseas territories for cases. The cheapest option becomes free; a pricier option (home delivery, for example) keeps its extra cost.

Tracking and pick-up points

With a tracked letter, a pick-up point or Colissimo, you get the tracking number by e-mail as soon as the order ships. A standard letter has none.

For a pick-up point or locker (Mondial Relay, Chronopost) you choose the point at checkout. A phone number is required in that case because the carrier sends you a text message; otherwise it stays optional. Please collect your parcel within the time given by the carrier.

Outside the European Union

Any customs duties and import taxes are set by the destination country and are paid by the recipient.

A question?

Write to us through the Contact page. Full terms are in the Terms of sale and on the Returns and refunds page.

Rates checked on 26 October 2026.